Report & System Support

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Job Title: Report & System Support

Location: Maidstone

Full Time/Permanent

Salary – Competitive + Excellent Benefits

ROLE DESCRIPTION This role will suit someone who has a couple of years’ experience in a similar role, who is interested in establishing themselves in the fresh produce industry. If you already have fresh produce experience, then that’s even better and we would love to talk to you! A successful candidate will be skilled in some kind of report writing tool – ideally SQL, Business Objects or Crystal Reports, and the stronger SQL skills you have, the better. You will need to be able to deal with multiple deadlines at a time, and be able to keep up with a number of shifting priorities as support tickets dictate. Your job will be split between two main areas. For half your time you will be working with our users with reports, understanding their needs and developing solutions to these requirements. For the rest of your time you will be working through our support desk, working with the Systems team to resolve user problems with business systems.


• Report definition, creation & implementation

• Responsible for the Business’ reporting environment & report development process

• Daily work on support system to resolve outstanding queries

• Work within systems team to support and document existing and new workflows

• Advocate good BI design and usage within the business

• Actively moving users from data heavy reports to aggregated dashboards

• Some data analysis work

• Active problem solving

• Minor IT (Office, Windows & mobile device) support

• End-user system support for supply base

• Phone cover one weekend in ten with ad-hoc evening support during cover week. Small chance of having to attend site out of hours for emergencies.

PERSON SPECIFICATION • Positive, outgoing & friendly personality • Excellent communicator • Highly numerate • Autodidactic • Creative thinker with strong problem solving skills • Logical & systematic • Ability to interact with any level of staff with confidence & clarity • Full, clean driving licence • Ability to work alone, on own initiative or as part of a team as required • Ability to work under pressure and to deadlines, planning time & priorities • Willingness to work occasional unsocial hours

TECHNICAL SKILLS All of these technical requirements are nice to have - these skills can all be taught to the right candidate • Experience of database technologies beneficial – particularly SQL querying • Report writing (PowerQuery in Excel as an example) • Data analysis KEY

This is a fantastic opportunity to join a growing business that can offer a competitive remuneration package along with ongoing training and development. They also offer an excellent benefits package including 25 days holiday (plus Bank Holidays), Travel Insurance, Life Insurance, Critical Illness Cover, Private Medical Insurance, Pension Scheme and an annual bonus of 10%.

Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.

We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.

Interpersonnel is an equal opportunities employer. All our current vacancies are on our website

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