• Martine Cripps

Debt Recovery Executive

**apply to martine@interpersonneluk.co.uk

Debt Recovery Executive


Permanent / Full time

£19,016 per annum + Bonus

An exciting opportunity has arisen for a Debt Recovery Customer Executive to join my clients busy Collections & Recoveries team, based in Maidstone, Kent.

A leading law firm which prides itself on delivering quality and value to clients through continuous innovation, robust management practice and a commitment to excellence.

If you are a self-motivated person who can demonstrate a positive attitude towards your work and enjoy working as part of a team to achieve goals and targets, this may be the right role for you.

The team operates a service between 8am – 6pm Monday to Friday, therefore you would be required to follow a shift pattern 8am to 4pm and 10am to 6pm on alternate weeks.

This is an interesting but demanding role which requires you to:

  • take ownership and responsibility of debt recovery cases

  • research and analyse cases in order to decide the best course of action

  • produce and check outgoing letters and documents

  • undertake telephone collections

  • engage with debtors to find constructive solutions

  • deliver tangible results within agreed timeframes

  • adhere to regulatory requirements to ensure that collections are maximised but within compliant framework

  • actively contribute to team and routine case review meetings

If successful, you will embark on a robust learning and development plan to ensure you are able to deliver outstanding client service and add value to the team. There is a strong support structure within the team so there will always be someone on hand to guide you in the right direction.

This is a great opportunity to join a friendly but hard-working team who apply a ‘can do’ approach to their daily work.

In return we can offer a good remuneration and benefits package, with a starting annual salary of £19,016 per annum. As a customer executive you will have the opportunity to participate in our great incentive scheme whereby you can earn a performance related bonus of up to £9,000 per annum.

In addition, the business offers you further benefits such as pension, up to 26 days annual holiday, life assurance, private medical insurance, income replacement scheme, Perkbox staff discounts, social events and much more.

Interpersonnel are operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.

Interpersonnel is an equal opportunities employer. Our all current vacancies are on our website


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